KGLD User Guide

Find everything you need to use KGLD in one place.

How KGLD Works

See the entire journey at a glance, from KGLD issuance to physical gold redemption.

Custody & Issuance
STEP 1

Prepare physical gold

Reserve assets are designated for KGLD issuance.

STEP 2

Issue KGLD

KGLD is issued based on reserve assets and internal approval.

Distribution
STEP 3

Hold, transfer, trade

Users can hold and transfer KGLD via wallets or exchanges.

Gold Redemption
STEP 4

Request redemption

Review the terms and apply on the KGLD platform.

STEP 5

Verify & receive

Complete identity verification, stock confirmation, and pickup.

STEP 6

Burn KGLD

KGLD used for redemption is burned once redemption is complete.

Things to note

  • Exchange market prices may differ from the platform's issuance and redemption reference prices.
  • Physical gold redemption is requested on the KGLD platform, not on an exchange.
  • Even after KYC, additional identity verification may be required for issuance and redemption.

Frequently Asked Questions

Contact Us

Official Email Support

For inquiries about the KGLD platform and operating policies, please contact us at the official email address below.

KGLD project & policy
Physical gold redemption
Reserve assets & issuance
Official contract address
Using the KGLD platform
Redemption partners
contact_k@korda.im

Exchange inquiries

Please direct the following to your exchange's customer support.

Exchange account · Login · KYC
Orders · Execution
Deposit · Withdrawal
Trading fees
Exchange events
Service restrictions
KGLD support cannot respond to the items above through this email.
KGLD