KGLD User Guide
Find everything you need to use KGLD in one place.
How KGLD Works
See the entire journey at a glance, from KGLD issuance to physical gold redemption.
Prepare physical gold
Reserve assets are designated for KGLD issuance.
Issue KGLD
KGLD is issued based on reserve assets and internal approval.
Hold, transfer, trade
Users can hold and transfer KGLD via wallets or exchanges.
Request redemption
Review the terms and apply on the KGLD platform.
Verify & receive
Complete identity verification, stock confirmation, and pickup.
Burn KGLD
KGLD used for redemption is burned once redemption is complete.
Prepare physical gold
Reserve assets are designated for KGLD issuance.
Issue KGLD
KGLD is issued based on reserve assets and internal approval.
Hold, transfer, trade
Users can hold and transfer KGLD via wallets or exchanges.
Request redemption
Review the terms and apply on the KGLD platform.
Verify & receive
Complete identity verification, stock confirmation, and pickup.
Burn KGLD
KGLD used for redemption is burned once redemption is complete.
Things to note
- ※ Exchange market prices may differ from the platform's issuance and redemption reference prices.
- ※ Physical gold redemption is requested on the KGLD platform, not on an exchange.
- ※ Even after KYC, additional identity verification may be required for issuance and redemption.
Frequently Asked Questions
Contact Us
Official Email Support
For inquiries about the KGLD platform and operating policies, please contact us at the official email address below.
Exchange inquiries
Please direct the following to your exchange's customer support.